Julianti, Indah, Suhardi Suhardi, and Nelly Astuti. “Customer Satisfaction Is Not Enough: Examining the Weak Link Between Digital Service Strategies and Customer Loyalty”. Economic: Journal Economic and Business 5, no. 2 (April 30, 2026): 331–338. Accessed June 15, 2026. https://www.jurnal.larisma.or.id/index.php/EJEB/article/view/1590.